Terms and Conditions

Delivery Policy

Freight:

Except for the promotion activities specified in the officialonline store, the general shipping costs are handled as follows:

For net purchases of RM200 or more, Zone A is free ofshipping; ZoneB to ZoneF enjoy a rebate of RM15 on postage.

Net purchase less than RM200, the postage is below

Infirst 25km from our location RM15

·        Gombak-batu caves, Kuang, Gombak, Selayang, Chowkit

·        Klang- Shah Alam, Bukit Jelutong, Ulu Klang,Setia Eco Park, Denai Alam Setia Alam, Kota Kemuning

·        petaling Jaya Area (exclude Serdang)

·        Kuala Lumpur Area (exclude Taman Melawati)

·        ulu Klang- Ampang, Cheras, Balakong

·        Seri Kembangan -Puncak Jalil

Zone BDelivery location RM20

·        Kota Enerland,

·        klang,

·        bandar Bukit Raja,

·        serdang,

·        cyberjaya

·        taman Melawati

Zone CDelivery location RM25

·        Rawang,

·        pelaburan klang,

·        Ambang Botanic, bandar Botanic

·        Bandar puteri Klang

·        Bandar Bukit Tinngi

·        Aman Perdana

·        port Klang

·        Bandar Baru Bangi

·        Hulu Langit

·        Kajang

·        country Heights

·        Bukit Antarabangsa

 

Zone DDelivery location RM30

·        Batu Arang

·        Kapar

·        Glenmerie

·        bandar Sauna Putra

·        puncak Alam

·        Bangi

·        Putrajaya

Zone EDelivery location RM35

·        Dengkil

·        Semenyih

Zone FDelivery location RM40

·        Pulau Indah

·        jejarom

·        Telok Panglima Garang

·        Bestari Jaya

Please fill in the complete delivery address and make surethe delivery address is accurate

Each order can only be sent to one address. If you want todeliver goods to different addresses, please place orders separately accordingto different addresses

General delivery time:

Under normal circumstances, other standard food deliveryservices will arrive at the delivery address within 3 to 5 working days. Ordersin remote areas will take 1 to 2 working days to be delivered; the standarddelivery service of durian and other fruits will be delivered to the deliveryaddress within 1 to 2 working days.

Monday to Sunday delivery time: 2pm to 7pm

Durian processing and delivery are only on seasonal days

In case of holidays or extreme weather conditions, thedelivery time may be extended

Once the order is confirmed, the delivery address cannot bechanged, and the store will not be responsible for the wrong address on theorder

If the customer fails to receive the item due to personalreasons, please contact our customer service to arrange

All orders must be signed and confirmed when receiving

Cargo tracking/change of address:

The tracking number will be provided to all orders at thetime of shipment to facilitate tracking of the goods.

After the goods are sent, if you need to change the address,please contact our customer service to make another arrangement. The additionalcosts incurred must be paid for

If the customer fails to receive the item due to personalreasons, please contact our customer service to make arrangements. If theshipment fails repeatedly, your order may be cancelled, and the company willnot refund

Customer service hotline and service hours:

Service Hotline: 010-6664169

service hours:

Monday to Friday: 10 am to 8:30 pm

Saturday, Sunday, and holidays: 10 am to 8 pmPrivacy Policy